Testimonials

It’s vital to us that you hear from clients and staff we work with, so we can build trusting, therapeutic relationships that are sustainable for the course of your journey and beyond.

“Suzanne, it was lovely having the wellbeing check meeting with you yesterday. I have never had such “wellbeing meeting” in any employment. For me personally, it did boost my morale and I feel it`s a good approach”

— Staff member —

“Suzanne, thank you so much for coaching me through my journey. I cannot tell you how much it means to have your support and I am taking all my newfound positivity with me. I know I can do this now and feel so much confidence as I move into the next phase of my life, which I could not have achieved without your guidance.”

— Staff member —

“I would like to personally and formally recognise Suzanne Cole (Clinical Lead Nurse, Community Paediatrics). My child is vulnerable with significant complex needs and disabilities, and as their main advocate, I feel my voice is being heard (and I have quite a lot to say!). I am being treated with dignity and respect which is resulting in an extremely positive experience. Furthermore, through Suzanne’s responsiveness, I am able to maintain my mental health and wellbeing to navigate a complex environment, rather than using my energies to ‘fight’ for what my child needs.”

— Parent —

“Suzanne was so helpful in supporting me to understand my struggles with parenthood. She was completely non-judgemental, empathetic and allowed me to explore my feelings. Suzanne has so much knowledge around bonding and how to repair the ruptures we had. I know my postnatal depression may not ever go away but I can manage it now and am feeling so much better.”

— Client —

"Well, what can I say? Suzanne is amazing! My daughter was a school refuser, never connected with any other adults and really struggled with her emotions. Suzanne used art therapy and the result was my daughter is more emotionally regulated and she cannot wait for her next session! I cannot recommend Suzanne enough."

— Parent —

“My virtual experience with Suzanne Cole, was reassuring and positive. She showed empathy and compassion when I expressed my concerns of my child. Furthermore, Suzanne was very approachable and made me feel at ease this therefore made speaking about my child’s needs and difficulties easier. Suzanne was also very supportive and patient, as I had to pause the conversation a couple of times to support my child. Thank you Suzanne for your compassion and reassurance. I have been dreading this appointment all week which was clearly unnecessary as it was nothing but positive. Thank you again.”

— Parent —

“This is now the start of my child getting the help they need & hopefully now I can get the right help & setting. And if it wasn’t for you, things would be a lot tougher. So thank you so so much. I honestly can’t thank you enough & it is people like you in the world & your profession that what make our NHS & services great.”

— Parent —

“Thank you for all your hard work in pulling together the Community Paediatrics team. Your approach is a real success and I know that lots of positive work will come out of your wellbeing ideas. You are a great asset to the team and I know that the team appreciate all your hard work as do we.”

— NHS Executive Board —

“During our listening visits, I really didn’t want to talk. I felt so overwhelmed and just didn’t have it in me. I can’t describe the patience Suzanne has. She waited for me to get where I needed to be and didn’t rush me. I’ve got a long way to go but I know I can trust Suzanne to help get me there.”

— Client —